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Trends and Insight in association withSynapse Virtual Production
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The Rise of AI in Retail: Personalisation Through Packaging

21/01/2025
Digital Agency
London, UK
61
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Appetite Creative on transforming simple product containers into intelligent tools for hyper-personalised consumer experiences

In the dynamic world of retail, artificial intelligence (AI) is revolutionising the way brands interact with consumers. One of the most exciting advancements is the integration of AI into connected packaging, transforming simple product containers into intelligent tools for hyper-personalised consumer experiences.

How AI is Elevating Connected Packaging

AI is no longer just about robots or futuristic technologies - it’s here, and it’s reshaping how businesses connect with their customers. By embedding AI capabilities into connected packaging, brands can:

1. Harness Predictive Analytics: AI analyses vast amounts of consumer data to predict preferences and behaviours. This allows brands to offer tailored recommendations, promotions, and content, creating a more meaningful connection with consumers.

2. Deliver Tailored Interactions: Imagine scanning a QR code on a package and receiving a personalised greeting or curated product suggestions based on past purchases. AI makes these interactions seamless and engaging.

3. Enhance Campaign Effectiveness: Intelligent packaging powered by AI can adapt in real time. For example, it can display different offers or messages depending on the time of day, location, or user preferences.


Examples of AI-Powered Packaging in Action

1. Beverage Industry: A leading drinks company leverages AI-driven packaging to suggest cocktail recipes based on customer preferences. By scanning a code, users access a virtual bartender that personalises suggestions based on their taste profile.

2. Beauty and Skincare Brands: Using AI, skincare brands provide customised skincare routines via connected packaging. Consumers scan a package to access an analysis of their skin type and receive tailored product recommendations.

3. Retailers Embracing AI Analytics: Retailers use connected packaging to gather insights about consumer preferences. This data helps them refine their offerings and improve customer satisfaction, all while providing a more personalised shopping experience.


The Future of Personalisation in Retail

With AI continuing to evolve, the potential for connected packaging is boundless. It’s not just about interaction - it’s about creating experiences that matter. From gamified experiences to real-time product recommendations, AI empowers brands to build deeper connections with their audience.

How Appetite Creative Can Help

At Appetite Creative, we specialise in crafting cutting-edge connected packaging solutions that harness the power of AI. Our AI-driven campaigns enable brands to deliver hyper-personalised interactions that engage, inspire, and convert.

Take a moment to share your insights in our Connected Packaging Survey. Your input will help shape the future of intelligent packaging trends - and you might just win one of our exclusive prizes! Take the survey now.

Want even more inspiration? Check out our latest e-book for a deep dive into innovative packaging solutions. Explore the book now.

Agency / Creative
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