How Connected Packaging can personalise experiences and reshape consumer engagement Connected Packaging personalisation is transforming how brands engage with consumers. Instead of generic packaging, smart, interactive designs can remember your preferences, previous scans, and purchase history to deliver tailored content and recommendations. This technology makes packaging not only functional but also personal - creating a unique experience for every customer.
Connected Packaging is already helping brands educate, entertain, and engage. But what happens when it gets smart enough to remember? By analysing previous scan behaviour and integrating with purchase history, connected tech can deliver tailored experiences that feel intuitive, relevant, and timely.
Picture this: You scan your favourite smoothie bottle. Based on your history, it offers you a new flavour to try, a discount on your next purchase, or a tip based on your fitness goals. No clutter, no generic marketing - just content that actually matters to you.
Consumers are flooded with generic ads and messages. Personalised packaging cuts through the noise. It shows that brands aren’t just talking at people — they’re listening. This kind of interaction builds loyalty, deepens trust, and leads to better customer journeys.
At Appetite Creative, we’ve seen how Connected Packaging can deliver this, whether it’s through QR codes, NFC, or dynamic data links. Brands can build relationships through packaging in a way that feels human, not robotic.
Of course, not everyone wants to be known. Some people value full anonymity, especially when it comes to everyday products. That’s why transparency and opt-in controls are crucial. Personalisation should empower the user - not intrude.
So, what’s your take? Would you prefer packaging that knows you better? Or do you draw the line at product-level data collection?
Let’s talk about it - and shape the future of smart, respectful, and truly Connected Packaging.