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StockX Celebrates Community and Current Culture in Bold Campaign

22/01/2024
Production Company
New York, USA
228
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Campaign from Lafayette American and m ss ng p eces conveys a shared love between StockX and its community

Today, StockX, a leading global platform for trading and consuming current culture products, launched a new global brand campaign anchored by/rooted in a love for current culture. 

A love letter at its core, This is Love highlights StockX’s mission of empowering everyone to trade what they love. Told through vignettes that speak to the deep dedication, passion, and obsession of creators, products, and brands with cultural relevance, This is Love is a celebration and reflection of the community behind it all. 

“We’re always working to level up the ways in which customers can interact and engage with the StockX brand – whether that be through social content, activations at cultural events, or improvements to the customer experience,” said StockX’s creative director, Jamie Delaney. “This campaign serves as an extension of our brand narrative, a narrative that is rooted in trust and celebrates the love and passion of community.” 

Created in collaboration with agency partners Lafayette American, production company m ss ng p eces, and director Thuan Tran, the campaign will rollout across broadcast, connected TV platforms, digital media, social, and StockX’s Drop-Off ‘retail’ storefronts in the months to follow. 

Lafayette American was tasked with crafting a story that communicates StockX’s passion and commitment to providing access to coveted products through a high-quality customer experience. For his part, Tran - whose work focuses on elevating and showcasing unseen talent in hard-to-reach, marginalized communities - centred the spots around the joy in real-life moments and the importance of trust, authenticity, and expression.

“Trust can be a tricky thing,” said Sarah Bills, creative director at Lafayette American. “It’s not something you can force. Our approach was; ‘Don’t tell them how to feel, make them feel it’ via visuals that evoke a story, have a strong personal feeling that underscore authenticity in a gut-level way.”

The global brand campaign comes on the heels of a series of customer-focused enhancements StockX has introduced in the last year. In September 2023, the company launched Xpress Ship, a new feature allowing customers to order select pre-verified items and receive delivery within three business days. Prior to that, StockX lowered fees for all sellers globally as part of its revamped seller program. Additionally, in early 2023 StockX introduced its new Buyer Promise policy, giving customers an option to return their purchase if the company makes a mistake.

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