minuteKEY Partners with Green Stone on Customer Journey Innovation

The distributed design firm, Green Stone, has teamed up with minuteKEY, producers of self-service kiosks that utilise proprietary robotics technology to produce keys in a minute’s time. Their partnership will focus on evolving and innovating both the broader customer journey as well as the user experience at the kiosk itself.

“Sometimes the simplest experiences can be both the most rewarding and the most challenging. From the start we have been very impressed by both the vision and attention to detail that minuteKEY brings not just to key replication, but to everything they do. Their approach, aspirations and human-centric design focus matches ours perfectly, and we look forward to delivering value for both their company and their customers“ said Green Stone CEO and Founder, Matt Walsh.

The new partnership comes on the heels of minuteKEY’s recent $83 Million round of funding, led by Comvest Partners. The innovative key replication platform has 3,600 full-automated kiosks nationwide that are discoverable online and offer 156 key styles ranging from standard and ultralite to sports and design inspired.

Intuitive touch screen displays guide customers through the process, notify them of any specials or promotions, and provide both viewports as well as real-time updates on the progress of key duplicating, while patent-pending proprietary laser imaging determines the type of key and its specific tooth profile. The unique digital image is translated into a highly accurate profile, and the entire process only takes one minute while creating virtually no waste. In addition, minuteKEY has also partnered with the National Forest Foundation in an attempt to defend North American forests. For every 2 National Forest keys purchased, minuteKEY will plant a new tree.

Chris Lohmann, minuteKEY’s SVP of Marketing & Sales, looks forward to growing with Green Stone: “We believe in the quality of our products and the value of the service we provide, but we also believe in never being complacent. We are relentless in our quest to over-deliver for our customers, and we look forward to doing exactly that in partnership with the world-class talent that Green Stone brings to the table.”