Wunderman Thompson UK Adds Beth Carroll as Head of Social

Integrated creative agency Wunderman Thompson is set to launch a new and transformative approach to social media. Moving on from traditional B2C or B2B thinking, the agency will focus on social that drives H2H – human-to-human conversations. Combining the agency’s paid, organic, editorial content and production capabilities with influencer management, data analytics and commerce.

Following the acquisition of Village Marketing in North America in 2022, Village has expanded its footprint further across EMEA out of the London hub. Founded by Vickie Segar, Village is an industry leader in influencer marketing and creator economy partnerships working with the likes of Nike, Netflix and Soul Cycle. Also home to proprietary social listening tools such as Chatter, which allows brands to identify how people are talking about them, through competitor analysis and real-time insights into cultural relevance and trends.

Sitting at the heart of Wunderman Thompson’s whole brand thinking approach, the new social offering will stimulate human-to-human interactions that get people talking, which is central to the agency’s creative philosophy.

Heading up the new offering is Wunderman Thompson UK’s latest recruit Beth Carroll. Previously head of social at Iris, Carroll joins as head of social and reports into UK CEO Pip Hulbert. Carroll will lead a 170+ multi-discipline team of planners, creators, editors, technologists and influencers across the EMEA region. Beth has worked in marketing, specialising in social media and content since the days of MySpace. As the landscape has changed she has become a leader in shaping and defining how brands use social media to grow their businesses, delivering award winning work for brands including, BBC, Starbucks and adidas.  

Wunderman Thompson already delivers social media solutions for clients, including first direct, KitKat, Samsung and Duracell, and will look to offer all their clients, existing and new, this new, more integrated, H2H approach.

Pip Hulbert, CEO of Wunderman Thompson UK said, “Our integrated, H2H approach gives clients the best of both worlds, specialist social expertise married with outstanding creative that gives them the reassurance they need to spend wisely. Led by Beth we have a true leader and social native who shares our desire to transform social for the better and give clients the quality they need to win.’

Beth Carroll added, “I couldn’t be more excited to join such a talented team. Wunderman Thompson is one of the only agencies that has the full suite of social media capabilities set up to support and inspire our clients in delivering tangible business outcomes. I'll be ensuring we continue on that growth trajectory, helping our clients navigate the ever-evolving world of social media."