Unprecedented female spending power among high-end luxury consumers is ushering in a transformation of the luxury market, new research from integrated media agency Havas Media Network (HMN) has found. As a result, luxury brands will need to rethink their understanding of the shopping motivations of high-end luxury consumers.
As women achieve new milestones in their personal and professional lives, they are increasingly indulging in luxury purchases as a symbol of their achievements. A quarter of women (27%) spend over £50k+ annually on luxury items compared to 17% male. Personal motivations such as 'symbol of success' (35%) and 'reward' (33%) rank highly as luxury purchase drivers.
With two thirds (62%) buying luxury items just for themselves compared to 46% of men, the top reason for women to spend on luxury is self-indulgence. Over half of women prioritise emotional spending and 'glimmers of joy' on their luxury consumer journey. Meanwhile, two-fifths define a luxury purchase as being 'quality', 'craftsmanship', 'well-made' and 'long-lasting'.
Global strategy partner Cherry Collins said, “Symbols of achievement are not limited to fashion as they once were. Previously women might treat themselves to a new handbag season-on-season, but instead a ‘treat’ now looks like a holiday, a piece of timeless jewellery, or a luxury beauty treatment. In response to this paradigm shift, women have developed new relationships with luxury and in turn, luxury brands must reconfigure how they engage with the high-end luxury cohort. As male high-end luxury spend is overtaken by female, brands need to rethink how they understand the category.”
HMN looked into consumer spend in five key luxury categories including fashion and accessories, beauty and personal care, travel and hospitality, home and interior design and food and beverage. Females tend to be higher spenders in all luxury categories surveyed, bar travel, where their spend is on a par with men. Nearly half of our sample spends £20k+ on luxury goods annually and a quarter (27%) of females surveyed spend £50k+ annually.
As a result of the emergence of unprecedented female spending power, a whole new luxury cohort, ‘Joy Rejuvenators’, has emerged. This cohort sits alongside two existing established cohorts: ‘Opulent Enthusiasts’, who view luxury goods as symbols of success, valuing aesthetics and personalisation; and ‘Quality Connoisseurs’, who prioritise craft, high-quality materials, brand stories and durable products.
Cherry continues, “With over half of women being categorised as ‘Joy Rejuvenators’, high-end luxury brands have a new cohort to get to know. At this level, luxury is a very emotive purchase, especially for those 35+. Joy Rejuvenators are finding rejoice in times of darkness whether health, economic, societal, climate and more. But they’re also perusing for inspiration and comfort. What'll resonate best with this new high end luxury audience is comms and experiences that touch them meaningfully, whether they’re culturally connected or embody the same values and beliefs as their consumers.”
Brands wishing to reach this audience should double down on digital and social channels, the research found. High-end luxury female consumers are most likely to seek inspiration for luxury purchases through social media (33%) followed by digital channels such as store websites, search engines and lifestyle websites (29%). Women are less interested in live streamed events on platforms such as YouTube and Twitch (6% women compared to 19% men).
The research is based on a survey of 150 HNWIs (£250k+ personal income and £1m+ investable assets) conducted between 1st May and 9th May.
In the run-up to the golden quarter, the research also found: