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Coles Online Spotlights Rapid Delivery with Smith St Campaign

19/05/2023
Agency
Melbourne, Australia
103
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Coles Click&Collect showcases their new rapid delivery service with Smith St and DDB Melbourne

Life doesn’t have to get in the way of a shop. That’s the message of Smith St’s new campaign, promoting Coles Online’s Rapid Home Delivery and Rapid Click&Collect. 
  
The films point to life moments in which Rapid Home Delivery and Rapid Click&Collect would make a big difference: a mum stuck in her child’s recorder performance, a dog mum stuck under the furry friend sprawled across her lap. Rapid Delivery gives customers access to home delivery in as little as 90 minutes, while Rapid Click&Collect lets Aussies pick up groceries in as little as 60 minutes across 467 stores nationwide for the first time ever.

With staples like bread and milk, or last-minute dinner ingredients like a hot chicken and fresh vegetables, high on the priority list for online shoppers, Coles has been busy finding ways to give time-poor shoppers the convenience they crave.
 
Coles head of brand and media Bianca Mundy said: “As a business, we’ve put a real emphasis on connecting with our customers through convenience. A significant part of this has been a strong focus on tightening turnaround times for our online offering."
 
“This campaign is a fun solution to a serious business focus for us.” 
 
Smith St senior creative Chris Taylor said: “Each film centres around everyday moments that have been given a bit of inescapable urgency for comedic relevance. Teaching a group of kids how to play Hot Cross Buns so they were good enough to play it, but not that good, was a real highlight.”

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