The Role

We are looking for an experienced Senior Account Manager to join our dynamic and entrepreneurial Client Services team, working on our flagship client, Toyota, in the UK.

The successful candidate will be the engine of the team, working with the internal teams and with the various client teams to deliver best in class advertising and content at scale. The successful candidate will be leading on adapting central toolkits to put a local spin on the work, taking ownership of leading the charge in innovative ways to transform the automation space in digital and social, and supporting on origination of groundbreaking creative campaigns.

Key Responsibilities

Leading and supporting across a range of projects & campaigns, including delivering across the channels like TVC, radio, OOH, social, digital, web, content.

Developing, maintaining and extend client relationships. Become your client’s partner, always setting & managing expectations, keeping them updated on the progress of projects consistently.

Managing up to the Account Directors and Client Lead effectively, flagging blockers early.

Being a champion in delivering work right first time, pushing the creative agenda.

Being a partner to media colleagues, delivering seamless intergrated campaigns.

Have complete understanding of project process, timings and next steps and drive to keep projects on track through to delivery. Being resourceful and agile to respond to client requests.

Checking all work against feedback before resupplying to the client and delivering quality control across the board to ensure work is on brand and in keeping with guidelines.

Managing project estimates, requesting client POs and overseeing project finances all the way to reconciliation.

• Liaising between T&Pm and other agencies, as well as European central team, to ensure we are across all relevant information and produce integrated campaigns to the highest standard possible, always looking for smart ways to find solutions to problems.
• Ability to craft and deliver impactful briefs to creative, that are based in strategic and audience insights.
• Have a clear POV on the work and what great looks like.
• Using thorough production knowledge to manage and deliver a variety of projects, driving campaigns forward from brief to supply across all key channels.
• Owning and driving key proactive projects across the team to evolve our offering and improve the quality of work.

The successful candidate will:

• Have a real get-up-and-go ‘can-do’ attitude
• Be a team player, with a curious mindset
• Have an understanding of key advertising media channels, and be able to interpret media plans and deliver creative against them.
• Be able to pick up and understand the key production delivery processes.
• Be entrepreneurial in their approach to problem solving
• Be comfortable working in an integrated team of client and agency team members
• Be able to work autonomously and to tight, fast paced timescales
• Be able to own campaigns, projects and workstreams, delivering them on time and on budget
• Have the ability to roll up their sleeves and get stuck into a variety of challenges
• Be curious and able to think strategically about a challenge or problem
• Be able to work seamlessly with internal and external colleagues
• Be professional at all times and have excellent client service instincts