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Tidal: Don't Look Away

28/05/2020
Advertising Agency
New York, USA
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Insight

Stories of racial profiling and violence against unarmed civilians make headlines with regularity.

And while these cases are hot topics for a news cycle, the media and the public quickly move on to the next sensational story without truly acknowledging the lives lost, or making any real progress towards change. While social injustice keeps taking lives, it’s all too easy for society to keep looking away.


Idea

Internationally celebrated musician Usher recorded “Chains”, an anthem to advocate for unarmed victims of violence.

To ensure the public paid attention to this important issue, the song was launched exclusively on chains.tidal.com. Using facial recognition technology, fans have to hold the gaze of victims of social injustice – like Travyon Martin and Sean Bell – in order to hear “Chains”. If the viewer looks away, the music stops.


Impact

Within days, the video was featured on CBS This Morning, NBC, Rolling Stone, Fast Company, The Guardian and Forbes, contributing to more than 500 million earned impressions.

Influencers including Cara Delevingne, Leonardo DiCaprio, and Jay Z took to social media to express their support. Usher performed “Chains” for the first time to a sold-out audience at the TIDAL x 1020 Amplified by HTC concert, with proceeds benefitting groups that promote social impact and change.

About AKQA US

AKQA is a design and innovation company that employs over 6,500 professionals across 20 countries. Named Digital Agency Global Network of the Year in Campaign’s 2023 Global Agency of the Year Awards, AKQA was also awarded the Cannes Lions Grand Prix for Digital Craft in 2023, and the Grand Prix for Design in 2021. In 2023, AKQA was recognised as a winner in Fast Company’s Innovation by Design Awards. AKQA also won Fast Company’s World Changing Ideas in 2021, and 2022 and led Gartner’s research into global marketing agencies in 2021.

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