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Industry first concept store experience

A new landmark shifting perception in a crowded marketplace. Vivo Lab re-affirms the brand as vigorous, trendy, creative and technologically led amongst young Chinese consumers.

Making a statement

Vivo is one of the world’s largest smartphone companies with over 200 million users. We were approached to help differentiate the brand, strengthening its position as a beloved technology company. Our goal was to drive advocacy through the transformative power of highly sensory experiences. Tapping into consumers’ constant search for unique and fun moments to share on social media, we utilised one of vivo’s USPs to help shift brand perception: photography. In an advanced technological era, why does photography continue to enjoy a special place in our hearts? The flagship needed to invite audiences to discover something unique, explore a different perspective and make a statement using self-expression, so we set out to develop an extraordinary and memorable destination like no other.


  • 500,000 total interactions in 30 days
  • 2,000 WeChat vivo accounts created in 30 days
  • 80% average retention rate on digital interactions
  • 10% conversion rate



A journey of self expression and transformation

Celebrating the art of photography, we developed the experience floor of vivo lab; an industry first concept store experience facilitating a four-stage photography journey bringing personal transformation through exploration, learning, creativity and connection.

The new flagship invites curiosity and playfulness across 10 highly interactive touchpoints. The journey begins with Your Aura, an intuitive installation welcoming new arrivals into the space. In Take Me Back, we showcase the advancement of photography, creating shareable moments with a series of 'historic' user selfies. Helping guests discover photography’s infamous golden hour the LED covered dome Take Me There, perfectly recreates and maps lighting conditions around the world.