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Why Sometimes, 1 Medium Is More Than Enough

26/03/2025
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Cheil's creative strategist Ahmed Sayer on how a single, well-placed piece of communication does all the heavy lifting

In an age where omnichannel is the norm and media plans read like roadmaps across platforms, it feels almost risky to rely on just one. But there are moments when a single, well-placed piece of communication does all the heavy lifting — and does it brilliantly.

Take Dove’s “Reverse Selfie” as an example. The campaign launched with a powerful 60-second film showing how social media pressures affect young girls’ self-image. Rather than scattering the message across dozens of touchpoints, Dove focused on just one powerful visual story — shown primarily on TV and YouTube. The result? Millions of views, widespread press coverage, and a fresh wave of trust in the brand’s long-standing commitment to real beauty. It wasn’t the number of platforms that made the message stick — it was the strength of the idea and the simplicity of its delivery.

In a world saturated with content, there’s a surprising truth emerging: attention isn’t just won through reach — it’s won through resonance. And resonance doesn’t always require a multi-channel presence. It needs focus, relevance, and the courage to not overcomplicate things.

This doesn’t mean that omnichannel thinking is outdated — far from it. But in today’s landscape, where consumers are increasingly overwhelmed and ad fatigue is real, “less” can sometimes deliver “more”. One channel, done right, can become the spark that ignites wider conversation — without the added noise.

We’ve seen this with TikTok too. Ocean Spray didn’t plan a massive campaign when a man on a skateboard sipping cranberry juice to a Fleetwood Mac track went viral. But because the content landed authentically on one channel, the brand embraced it — and the wave of earned media that followed was priceless. Again, one platform. Massive impact.

So, what makes a single-channel strategy work?

1) Cultural Timing – The message lands when people are most ready to hear it.

2) Creative Strength – It tells a story that’s simple, human, and impossible to ignore.

3) Media Confidence – It bets on one platform to carry the weight, rather than watering the message down across many.

None of this suggests we abandon integrated thinking. In fact, a focused message often works best when it eventually flows into a broader omnichannel journey. But the starting point matters — and sometimes, beginning with a single, powerful touchpoint can create the momentum needed for everything else to follow.

The lesson here is simple: within a strong omnichannel strategy, there’s still room for focus. Not every campaign needs to start broad — sometimes, a sharp, singular message is what sets everything else in motion.

As marketers, it’s not just about being everywhere. It’s about being impactful somewhere — and letting that moment carry the weight it deserves.

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