Storyblok Recognised as a Customers’ Choice in Gartner Peer Insights Report
Storyblok, the content management system (CMS) category leader that empowers both developers and marketing teams to create better content experiences across all digital channels, today announced it is named a Customers’ Choice in the March 2023 Gartner Peer Insights “Voice of the Customer”: Web Content Management. Storyblok is the only vendor named a Customers’ Choice in the report, with 88% of customers willing to recommend it.
Customer reviews have a huge impact on helping companies make smart decisions about which software to purchase. In a global survey of 200 business leaders who purchase software for their 500+ employee companies, Storyblok found that only 1% said customer reviews are of low importance when choosing software.
In fact, 75% regretted buying software without reading enough customer reviews first. 26% spend one month researching software, and 56% read more than 20 customer reviews before purchasing it. All of that research pays off because 94% said customer reviews match their experience using software all the time or most of the time.
As part of its efforts to continue providing an excellent customer experience, Storyblok recently introduced an extended enterprise support offering, a Bring Your Own Cloud hosting option (supporting AWS, Microsoft Azure, and Google Cloud Platform), and an ROI calculator to help businesses see the economic impact that’s possible with modernised content management.
“Focusing on the needs of our customers is at the heart of everything we do at Storyblok. We believe being recognised as the only vendor that’s a Customers’ Choice is a massive honour, but it’s also a responsibility we take very seriously. We’re committed to making sure our customers feel this way about us for many years to come,” said Dominik Angerer, co-founder and CEO of Storyblok.
Storyblok’s high customer satisfaction ratings have led to 150,000+ developers and marketers using the CMS to build more than 190,000 projects. Leading brands like Oatly (built 16 global websites in two months), Mindvalley (cut development time by 50%), and Claro (created personalised experiences for 70 million customers) continue to succeed with Storyblok.
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