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Trends and Insight in association withSynapse Virtual Production
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Coke's Tongue-In-Cheek Ad Takes a Licking

07/08/2019
Market Research
London, UK
533
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System1 takes a look at how the wacky Coke ad faired with its Ad Ratings service, tracking responses that include disgust, contempt, and happiness

Tongues have been wagging in the System1 office over Coke’s new ad, in which a young person takes a swig of the drink and finds herself whisked down her personal memory lane accompanied by a colossal animatronic tongue. Not the subtlest of ideas: the strategy in this case (“taste the feeling”) isn’t just showing, it’s dancing, nudging, munching popcorn, bungee jumping and shoving you down a mountain.



What do people think of it, though? Within a day of airing, the spot showed up on our Ad Ratings service, which tests every new ad on US and UK TV (in major categories) to predict short- and long-term effectiveness.

Every ad on Ad Ratings gets a Star Rating representing the potential of the creative to amplify spend and drive long-term growth. It runs from 5-Stars (which is exceptional but very rare) down to 1-Star (which is poor but very common).



Coke’s giant tongue lands in the middle of the 1-Star range – this is not an ad people respond to well. In the multi-coloured chart above – tracking second-by-second response – you can see why. That bright red band is Disgust, running at very high levels for a consumer ad. The darker red band above it is Contempt – never a healthy response. For those who dislike the ad, we see initial Disgust resolve into Contempt as the spot goes on.

Basically, a lot of people think a giant animated tongue is gross. Who knew? Some people like it too, of course – but that light green Happiness band dwindles over the course of the ad.

On long-term effects, then, Coke’s weird ad takes a licking. But there is a silver lining. On our short-term metric, Spike, the ad scores extremely well. It’ll get noticed, talked about, and will drive sales – but in the longer-term, a lot of people who taste this feeling will spit it right back out.

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