BBDO Dublin Promotes Karen Austin to Business and Operations Director

BBDO Dublin has made a key internal promotion at the outset of the new year, with Karen Austin stepping into the newly created role of business and operations director. 

Karen joined the agency as a senior account director in 2021 in the midst of the pandemic and has since established a strong foothold with leadership roles on clients such as EBS / AIB, Tourism Northern Ireland and Diageo. 

The new role heralds the roll-out of a new approach to operations as the backbone of the agency’s work and offerings. 

Katie Cunningham, head of account management, “Karen is a genuine talent. She has the smarts and the energy to make this happen, and this role is an acknowledgement of her creative ambition and leadership qualities.”  

Neal Davies, chief executive, added, “We've seen quite a revamp at BBDO over the last five years. With a new leadership team in place and a new way of working, Karen's promotion will mean even smoother sailing for our established business and offerings, alongside our newer tech, content, and content-at-scale streams”.