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Senior Business Analyst


Costa Mesa, USA









The Sr. Business Analyst (BA) is a chameleon, a go-getter, and problem solver. They are listeners and strategic thinkers, unafraid of understanding complexities, and have the gift of making hard things easy to understand. They are relentless in building meaningful experiences that customers care about, while providing operational efficiency and business value for our clients. People admire BAs for asking the questions no one thinks to ask and their ability to deliver on ideas. 

What it is: 

We are looking for a high performing Senior Business Analyst to join our fast-growing global digital agency. You will be a fully engaged partner to the success of a project. The Senior Business Analyst leads the requirements gathering process and works as a liaison among a project’s stakeholders in order to understand the business issues and challenges of a client’s organization, and to recommend solutions that enable clients to achieve their goals. The Senior Business Analyst works closely with digital strategists, producers, designers, and technology teams to understand, analyze, and document requirements and deliver functional specifications for project delivery. As a Senior Business Analyst on our team, you will also interface with client executives and business users representing our brand name in the digital technology industry. 

What you do: 

Lead the requirements gathering process
Quickly understand the business issues and data challenges of client’s organization and industry
Translate business needs to system solutions
Recommend new features or improvements to features to the client based on industry-related expertise, experience, analytics data and best practices
Ensure business, functional, and technical requirements are captured, organized, approved by the client, and followed throughout the lifecycle of the project
Lead business and technical analysis sessions to support new web and mobile application development efforts to meet current and projected business needs
Support the development of a prioritized feature backlog and support prioritization of features, user stories, and tasks
Dynamically facilitate internal and client working sessions, including stakeholder interviews
Identify functional gaps and provide solutions
Author user stories and define acceptance criteria
Create design specifications, user scenarios, and process flow diagrams
Provide analysis and support for the client, strategy, design, user experience, quality assurance, and development teams from project concept to completion
Collaborate with project team to ensure a standard level of requirement understanding
Work as a liason between the client and offsite team members by going beyond the typical BA work
Support client services with initial phase of discovery and refining of client requests
Support the Production and Client Services team with Scope of Work definition, project kick off and planning
Support Production team to garner specs and details from client vendors to support comprehensive solutioning

Desired Skills and Experience:

B.S. degree in a technical-related field or higher
5-7 years of experience working in an interactive agency, online software development environment, or systems integration consulting firm
At least 3 years of experience documenting requirements and specifications for a variety of software applications including, websites, intranets, and/or mobile experiences
A curious thinker who is passionate about solving problems, executing on ideas, and delivering tangible solutions
Ability to apply critical thinking and analytical skills to recommend creative solutions to business and technical challenges
Superior written and oral communications skills – we’re very serious about this one
Ability to immerse oneself in an industry or market, and quickly add value to a project
Multi-disciplined individual with familiarity in a variety of concepts, practices, and procedures related to modern web development, content management systems, mobile application development, user experience, and responsive design
Experience in a client services role, working with and delivering to external clients with utmost professionalism
Motivated self-starter who is able to strategically define what BA deliverables would best support a project
Must be extremely organized, have a high attention to detail, and capable of self-managing and multi-tasking in a fast-paced environment
Experience and demonstrated skill organizing and articulating complex technology concepts
Experience with Agile development cycles and working with design teams
Automotive experience is a plus.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Mirum Agency


Senior Business Analyst