Gavi - Creating A Stronger Alliance

Helping save children’s lives across the planet. THE RESULTS Gavi have immunised 800M children, reduced mortality from 73 down to 63 per 1000, and averted 4M+ deaths. THE CHALLENGE - Gavi needed to digitally transform their internal platforms to help deliver their mission. Gavi, the Vaccine Alliance, wanted to transform their existing internal platforms to digitally innovative tools, to better manage resources in their mission of saving children’s lives and protecting people’s health by increasing equitable use of vaccines in 73 developing countries. THE SOLUTION - Taking community engagement to the next level. In early 2015, Gavi embarked on a large digital transformation initiative with us, involving Salesforce and Microsoft technologies. The aim was to implement a grant management system into Salesforce Communities and other business applications. Different projects are continuing to run simultaneously and are converging towards a single vision, to increase transparency and efficiency. In 2016, we opened an on-site Gavi Alliance IT Service Desk, catering for 300 Gavi staff, as well as mobilising a kiosk where employees can make IT support requests.