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Royal Caribbean Cruises, Ltd. Global Reservation System

Royal Caribbean Cruises, Ltd. (RCCL) was the first in its industry to bring the cruise booking process into the digital age. Throughout the years, RCCL worked to evolve their booking platform, and most recently, collaborated with Mirum to infuse cutting edge technology, best-in-class usability and a new visual identity into the system, officially launching the global reservation system, Espresso, in March 2015. Since its release, Espresso has received accolades and recognition as the most used and most liked booking system within the industry.

Category: Services, Tourism, Travel

Genre: Digital