JWT Kuwait Wins Telecommunications Company Zain Account

Zain, the leading telecommunications company in Kuwait announced the renewal of its partnership with marketing communications agency, JWT Kuwait, following a competitive pitch where JWT Kuwait beat local competitors to win the pitch and retain the business. The agency’s 12-year bond with the leading mobile and data service provider in Kuwait, has been rekindled and is stronger than ever.

Zain is the leading mobile operator in Kuwait and a dominant mobile player elsewhere across the Middle East, operating in Bahrain, Iraq, Jordan, KSA, South Sudan and Sudan.  The operator partners with innovative global brands to set high standards for quality and technical excellence.  It continuously strives to bring the latest technologies to it customers and frequently adds to its list of "firsts" be that in technology, coverage, services or offerings.

JWT has partnered Zain Kuwait in its marketing objectives since 2002, supporting a progressive brand building relationship between the operator and its extensive customer base.  The combination of brand value and customer-centric drive to provide innovative solutions, makes the Zain brand any creative agency's dream client.  JWT’s culture of creating pioneering ideas that build brand and business saw the agency innovate with true Kuwaiti insight combined with world class ambition and capabilities, supported by a strong agency network in MENA and globally. 

Omar Saud Al Omar, Chief Executive Officer of Zain Kuwait said, “Throughout the whole pitch process, we were impressed by JWT’s determination to maintain our business. Their strategic thinking and creative ideas scored high and their initiative to implement a performance-based component into the new agreement will go a long way in making us stronger partners.”

Commenting on the win, Michiel Hofstee, CEO JWT Gulf said, “We are delighted that our strong partnership with Zain Kuwait allows us to continue developing powerful strategic thinking and creativity for this wonderful national brand. I believe that our relationship - elevated to the next level - and our new operating model will truly push the agency to do the best possible work for the Zain Brand.”

There is renewed momentum at JWT Kuwait, with Zain Kuwait being the first business win announced by the transformed leadership team of Kuwaiti national, Anes Al Rayes, appointed as Executive Creative Director and Francois Kanaan named as Managing Director in 2014.